Payment Policy

Welcome to the Payment Policy for The Power Sphere. This document outlines the terms and conditions regarding payments on our website, including accepted payment methods and processing procedures.

By making a purchase on thepowersphere.com, you agree to comply with and be bound by these terms.

If you are looking for specific policies about refunds, please review our Return Policy & Refund Policy.

1. Accepted Payment Methods

We offer a range of trusted and secure payment methods:

  • Major Credit & Debit Cards (Including Visa, MasterCard, American Express, Discover)
  • Shop Pay
  • Google Pay
  • Apple Pay
  • PayPal

2. Payment Processing & Security

Your security is our top priority. We implement robust security measures and partner with trusted payment processors to ensure your payment information remains protected throughout the transaction process.

  • All payments are securely processed through Shopify Payments and PayPal, both PCI-compliant payment gateways
  • Your payment information is encrypted using industry-standard SSL technology
  • We never store complete credit card information on our servers
  • All payment data is transmitted directly to our secure payment processors

3. Billing & Authorization

When you make a purchase on our website, you agree to provide current, complete, and accurate purchase and account information.

  • Your card will be charged at the time of purchase
  • By placing an order, you confirm that you are an authorized user of the payment method provided

4. Sales Tax

We are committed to complying with all applicable tax laws and regulations. We currently process orders within the United States only.

Applicable sales tax will be calculated based on your shipping address and state regulations. Tax rates are automatically calculated and applied during checkout. 

As a Colorado-based business, we are required to collect and remit sales tax on orders shipped to Colorado addresses in accordance with state and local tax regulations. We operate with a Colorado Sales Tax License (96466142-0001). We will calculate tax rates for orders shipped to other states based on the local, state, county, city, and special district requirements.

You agree to pay all applicable taxes, fees, and charges required by law.

5. Order Verification & Fraud Prevention

To maintain a secure shopping environment and protect our customers, we maintain strict fraud prevention protocols.

We employ industry-standard fraud prevention measures to protect both our customers and our business. As part of these measures, we reserve the right to:

  • Verify billing and shipping information
  • Request additional documentation to confirm identity
  • Cancel orders that appear suspicious or cannot be verified

Please note that orders flagged for verification may experience processing delays until additional information is received.

6. Refunds & Disputes

We strive to handle all refunds and payment disputes fairly and efficiently.

Refund Processing

When a refund is approved, it will be processed according to the Return Policy & Refund Policy. 

Dispute Resolution

We encourage open communication to resolve any payment issues. Please contact our customer service team before initiating a chargeback.

We are committed to resolving any payment issues promptly and fairly. Unauthorized chargebacks may result in account restrictions and additional review of future orders.

7. International Transactions

While we currently only ship within the United States, we understand that some customers may use payment methods issued by international banks.

  • All prices are listed in US Dollars (USD)
  • For non-US issued cards, your bank may charge additional foreign transaction fees
  • Exchange rates are determined by your card issuer or payment provider

8. Privacy & Data Protection

Protecting your personal and payment information is fundamental to our business practices.

Payment information is collected and processed in accordance with our Privacy Policy. We comply with all applicable data protection regulations.

For more information about how we protect your data, please review our Privacy Policy.

9. Policy Updates

We reserve the right to modify this policy as needed to comply with applicable laws and regulations or to adapt to changing business needs. Changes will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Information

We're here to help if you have any questions about our payment processes or this policy. Please reach out to The Power Sphere's customer support team through the following channels:

  • Email: support@thepowersphere.com
  • Contact Form: thepowersphere.com/pages/contact
  • Mailing & Principal Business Address (Correspondence Only): 
    The Power Sphere
    9878 W Belleview Ave #5155
    Denver, CO 80123
    Please Note: This is a mailing address only. We do not operate a physical storefront. Do not ship returns to this address without prior written approval and instructions.

Last Updated: April 15, 2025